What’s New in the Psychologist Insurance Policy

As part of insurance.com.au's ongoing commitment to delivering high-quality insurance solutions to Psychologists, we have established a new partnership with Keystone Underwriting Agency.

Keystone brings expertise in the allied healthcare sector. Their Psychologists Professional Indemnity, Public Liability, Products Liability, and Cyber product is tailored for Psychologists, providing protection for professional risks and uniquely integrating cyber coverage to address modern digital practice exposures.

In addition to retaining the core coverage of the existing Psychologist insurance policy, insurance.com.au has negotiated a range of additional benefits for clients.

Any One Claim Coverage for General Liability

Public liability claims can arise unexpectedly, even from routine day-to-day interactions within a practice.

The updated policy now provides Any One Claim coverage for General Liability, meaning eligible public liability claims are no longer subject to a combined annual aggregate limit.*

This helps provide greater peace of mind by allowing each eligible claim to access the full limit of cover, even if multiple claims occur during the policy period.

Standalone Cyber Insurance

Cyber risk is now one of the most significant exposures for allied health professionals.

The updated policy now includes standalone cyber insurance cover, designed to respond to threats such as:

Data breaches involving sensitive client information
Ransomware attacks and system compromise
Business interruption caused by cyber incidents

This provides more focused protection for digital risks that are increasingly relevant in day-to-day practice.

Contract review support (up to 4 sessions)

Psychologists often operate across multiple agreements with clinics, referral networks, and third-party providers.

To support this, the policy now includes contract review for policy-related matters (up to 4 sessions) to determine whether your existing insurance program provides appropriate coverage for the obligations and risks outlined within those agreements.*

Automatic Cover for Psychedelic Assisted Therapies

As mental health treatment approaches evolve in Australia, insurance needs are also changing.

The policy now includes automatic cover for eligible Psychedelic Assisted Therapies.* This provides clearer and more accessible protection for practitioners working within approved frameworks, without the need for separate policy arrangements.

Play Therapists Now Included

The scope of allied health insurance has been expanded to automatically include Play Therapists, reflecting the growing diversity of therapeutic practice in Australia.

This helps simplify cover arrangements and reduces the need for additional underwriting.

Reduced Premium Consideration During Extended Leave

Psychologists may step back from practice for extended periods due to leave or reduced clinical activity.

Where appropriate, a reduced premium may be considered on a case-by-case basis during these periods.*

Principal’s Indemnity Extension

Practice principals can face additional responsibilities and exposures connected to managing a business or supervising others.

The updated policy may offer access to a Principal’s Indemnity Extension,** designed to provide additional protection for certain business-related liabilities and responsibilities.

These enhancements reflect insurance.com.au’s ongoing commitment to providing Psychologists with insurance solutions that evolve alongside modern practice.

Through our partnership with Keystone Underwriting Agency, clients can access broader protection, added flexibility, and support designed to meet the changing needs of the profession.

* Subject to policy terms and conditions. Please refer to the PDS and policy documents available here.
** Offered on a case-by-case basis and may incur an additional premium.

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This article has been prepared by insurance.com.au Pty Ltd (insurance.com.au) ABN 27 163 909 073, an Authorised Representative (AR Number 443422) of Community Broker Network Pty Ltd ABN 60 096 916 184 AFSL 233750.

The information in this article is of a general nature and does not take into account your individual objectives, financial situation or needs. Before making a decision based on any of the information, you should consider whether it is appropriate to your particular circumstances. You should also obtain and consider the Product Disclosure Statement (PDS) and, where available, Target Market Determination (TMD) before making any decision to acquire a financial product. These are available at https://www.insurance.com.au/important-documents.

The information is current at the time of publication. While every effort has been made to verify the accuracy of the information, insurance.com.au, its officers, representatives, employees and agents disclaim all liability (except for any liability which by law cannot be excluded), for any error, inaccuracy in, or omission from the information contained in this material for any loss or damage suffered by any person directly or indirectly through relying on the information.