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Why Psychologists need Professional Indemnity Insurance

11 August 2022


Why Psychologists need Professional Indemnity Insurance

Psychologists play a crucial role in helping individuals and communities improve their mental health and well-being. However, providing psychological services comes with potential risks. Anyone can make a mistake, and if your business is found liable for negligence, the costs can be financially devastating. Not only can it lead to an expensive lawsuit, but your business’ hard-earned reputation may be damaged as a result. 

The Psychology Board of Australia's PII registration standard mandates that registered psychologists must have suitable professional indemnity insurance arrangements in order to practice. This applies to psychologists providing direct psychological care, supervisors, clinic managers, and those working in management, administration, research, advisory, regulatory, or policy development roles. This includes provisional psychologists who practice under supervision. These requirements help protect the public by addressing the risks posed by uninsured practitioners.

It is the practitioner's responsibility to ensure that their coverage meets the standard's requirements and is sufficient and appropriate.

Through our long-standing partnership with AAPi, insurance.com.au (formerly Insurance House) has created an exclusive insurance product that is designed to protect practicing Australian Psychologists against the risks in their industry and meets the registration standards of the Psychology Board of Australia.


What is Professional Indemnity Insurance?

Professional Indemnity insurance, also known as Medical Malpractice Insurance, is a type of insurance that helps protect Health Professionals from claims made against them by their clients. In the case of Psychologists, Professional Indemnity insurance provides coverage for claims made by clients who may allege that they have suffered harm or damage as a result of the Psychologist's professional services. You can read more about Professional Indemnity Insurance in our blog 'Professional Indemnity, your safety net', here.


Why is it important?

The primary reason why Psychologists need Professional Indemnity insurance is to protect themselves from legal action. Clients can sue Psychologists for various reasons, such as professional negligence, breach of confidentiality, or misdiagnosis. Even if a Psychologist has done nothing wrong, the legal costs associated with defending a claim can be significant. Without Professional Indemnity insurance, Psychologists may have to pay these costs out of their own pocket, which may be financially devastating for an individual or business.

Professional Indemnity insurance can also provide you with peace of mind, knowing that you are protected in case of a claim. Psychologists work with vulnerable individuals who may have complex mental health issues, and mistakes can happen. With Professional Indemnity insurance, Psychologists can be assured that they have coverage in case of a claim, which can alleviate stress and allow them to focus on providing the best possible care to their clients.

An often-overlooked benefit of having the appropriate Professional Indemnity insurance is that it can help Psychologists maintain their professional reputation. A claim made against a Psychologist can damage their reputation and affect their ability to attract new clients. However, with Professional Indemnity insurance, Psychologists can mitigate the impact of a claim by having their insurance company handle the legal process, which can help minimize any negative impact on their reputation.

Additionally, Professional Indemnity insurance can provide Psychologists with access to legal advice and support. insurance.com.au’s exclusive AAPi Medical Malpractice cover includes a complimentary legal hotline service where members can seek legal advice for up to 60 minutes as part of their policy. This can be especially beneficial for those who may not have the resources to hire their own legal team.


Professional Indemnity insurance is an essential component of a Psychologist's professional practice and is a mandatory requirement for practicing psychologists in Australia. It provides protection against potential legal action, peace of mind, and legal support in the case of a claim. While it may seem like an additional expense, Professional Indemnity insurance is an investment in a Psychologist's career and peace of mind.


insurance.com.au and AAPi

insurance.com.au’s exclusive AAPi insurance product provides members with a combined $2M Professional Indemnity cover and $10M Public Liability Cover that is competitively priced and AHPRA compliant. The policy includes a range of additional benefits including complimentary access to a legal hotline, unlimited retroactive cover, and nil excess on all claims. Get a quote or renew your AAPi insurance online here.

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