Insurance for NDIS Support Workers

While you support your clients, let us support you with your insurance. 

At insurance.com.au we offer combined Professional Indemnity and Public & Product Liability insurance for NDIS Support Workers under our Healthcare Professionals Civil Liability policy.  

The policy provides comprehensive cover, competitive premiums and specialised claims handling for NDIS support workers. You’ll also be entitled to up to one hour of complimentary legal advice for matters specifically related to notifications of circumstances that may give rise to a claim. 

Cover is available for various roles within the field, including NDIS Support Worker, Disability Support Worker, Aged Care Support Worker (excluding work within an aged care facility) and Home Respite Care worker, plus more. 

Benefits of our product 

What events does this policy cover? 

Here are some examples of what you may be covered for.  

Negligent Care 

A support worker fails to properly assist a participant with mobility, leading to a fall and subsequent injury. The participant claims that the worker did not follow safety protocols, resulting in harm. 

Inadequate Support 

A support worker does not provide the necessary level of support during a meal, leading to a choking incident. The participant claims that the support worker was not adequately trained to assist with their specific dietary needs. 

Incorrect Medication Administration 

A support worker mistakenly administers the wrong dosage of medication to a participant. The participant suffers adverse effects and claims that the worker did not follow proper medication management guidelines. 

Privacy Breach 

A support worker inadvertently shares confidential information about a participant with unauthorised individuals. The participant claims that this breach of privacy has caused them emotional distress and potential harm. 

Lack of Personal Care 

A participant claims that a support worker did not provide adequate personal care (e.g., bathing, grooming), leading to health complications such as skin infections. The participant contends that this negligence affected their overall well-being. 

Case Study 

Consider the scenario where, as a support worker, you're experiencing a particularly hectic day. Amid the pressure, you inadvertently administer the wrong dosage of medication to a participant, resulting in their need for emergency medical attention. This mistake could lead to allegations of negligence or professional misconduct. Professional Indemnity Insurance would help protect you by covering legal fees and any compensation you might be required to pay.